Q: When would my money be sent?

If you selected the standard delivery method, the funds will be deposited within 0-3 business days. If you selected the instant protect delivery method, the funds will be deposited within 30 minutes, but are usually instant. Please note fast funding options might take a little longer on Sundays depending on your bank.

Question 1

When can I request another funding?

Accepted Answer

If you are using Cover, you can usually request another instantly provided the last payment was received.

Occasionally it might take up to 5 business days to update your account if you paid with a payment method other than a debit card. This usually only happen when your debit card stops working because of a lost or stolen card.

Question 2

What are the banks I can connect with?

Accepted Answer

You will need to connect with one of the following banks:

TD
RBC
BMO
Scotiabank
CIBC
Tangerine
ATB Financial
Meridian
PC Financial
EQ Bank

Question 3

When would my money be sent?

Accepted Answer

If you selected the standard delivery method, the funds will be deposited within 0-3 business days.

If you selected the instant protect delivery method, the funds will be deposited within 30 minutes, but are usually instant.

Please note fast funding options might take a little longer on Sundays depending on your bank.

Question 4

How much money can I access?

Accepted Answer

You can request up to $150. The starting approval amount depends on your employment status and a few other factors.

You can increase your approval amounts with on-time payments. You can also redeem your reward points for higher approval limits. Once approved you will always have access to your limits as long as your account is in good standing.

Question 5

How do I make repayments?

Accepted Answer

Repayments are taken on the repayment date you select, please ensure you have enough funds in your account to cover the withdrawal.

We always try your debit card first to prevent NSFs. You can also login to the app anytime to repay.

There are is interest or late fees and if you would like to change or extend your repayment date, please contact support.

Question 6

How do I become eligible for Cover?

Accepted Answer

In order to be approved, you will need to have an employment or government income and a Canadian bank account that has your payroll/income deposits.

Your income deposits should also be on a monthly basis and you should have a history of receiving regular deposits.

If the account you connected at the time of signing up is not your primary account, you can connect another account by navigating to settings.

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